When you complete WiFi range extender setup, you get an amplified range and coverage throughout the home or office. But sometimes, the extender may produce an issue of not recognizing the existing router name. It is truly frustrating as it doesn’t go away regardless of what you try. However, fret not. We have discovered some possible workarounds to this issue. Continue reading.
Solution 1: Make sure the extender is set up properly
If you are experiencing dead zones in your home or office, you have definitely installed a Netgear WiFi range extender. It receives the signals coming from your WiFi router or access point and then retransmits them all over the house or workplace. With Netgear extenders, the black zones turn into white meaning that you can now access the high-speed internet in such areas as well.
But if your Netgear extender fails mto find the existing router name, it may happen that you may not set it up accurately. There are two main ways to set up the extender: using mywifiext and WPS method. Go through our Netgear extender manual guide mentioned below:
Netgear range extender setup using mywifiext
Mywifiext is the default web address provided by Netgear to make the WiFi range extender setup a lot easier. Follow the steps given below to install and configure the extender using the web address:
- Put the extender to a tidy and clean place.
- Also, the place where you put the extender must be free from any type of interference-creating objects such as microwave ovens, baby monitors, wireless speakers, cordless phones, etc.
- Turn on the range extender by plugging it into a power socket.
- Take any smart gadget and connect it to a fast internet connection.
- Open your favorite web browser and go to net setup page.
- It will open a Netgear genie setup
- Enter the security settings for your network.
- Select the network to extend.
- Finally, click on continue button.
Good job! Your range extender has now set up completely. Connect all your smart devices to the extended network and enjoy an uninterrupted internet connection.
Netgear WiFi range extender setup using WPS
WPS stands for WiFi Protected Setup. It is the easiest way to set up and install your Netgear wireless range extender. Just press the WPS button given on the extender. But make sure that the extender is running the latest firmware version on it. Also, a constant power supply must be applied to the WiFi booster so that you can set it up without any issue.
Solution 2: Change the router channel
Netgear extender fails to find the existing router name when the router is set on DNS i.e. Dynamic Frequency Selection channel. Due to this channel, there are chances that it is not visible in the extended network channels’ list. Walk through the instructions provided below to get rid of this problem:
- You must first place your extender and router accurately. Afterward, you can continue with the WiFi range extender setup
- Launch a web browser on a smart device like a computer or laptop.
- Type 168.1.250 IP address as web URL and hit enter key.
- Navigate to the bandwidth and frequency section.
- Change the channel selection to auto or DFS channel.
Now the channel of your router has been changed to a non-DFS channel. So recheck the network list. It should contain the existing router name in the list. Just select the network and connect to it with ease.
Solution-3: Opt for instant technical support
If you are still having the same issue even after following the aforementioned methods, contact our technical support executives immediately. We have our experts’ team available round the clock to provide support for Netgear WiFi range extenders and routers. You can get in touch with our expert technicians via a phone call, email or through online chat.